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Get Help2025-05-21T17:34:49+00:00

Santa Rosa Office

1101 College Avenue Ste 140
Santa Rosa, CA 95404

Office Hours: Monday-Friday 9:00 am – 5:00 pm
By Appointment Only

Phone: 707-524-8380
Email: northbay@purepm.co

Petaluma Office

628 E Washington St. Ste C
Petaluma, CA 94952

Office Hours: Monday-Friday 9:00 am – 5:00 pm
By Appointment Only

Phone: 707-762-7710
Email: northbay@purepm.co

San Francisco Office

1793 Union Street Suite B
San Francisco, CA 94123

Office Hours: Monday-Friday 9:00 am – 5:00 pm
By Appointment Only

Phone: 707-545-6187
Email: northbay@purepm.co

Ukiah Office

390 W Standley St.
Ukiah, CA 95482

Office Hours: Monday-Friday 9:00 am – 5:00 pm
By Appointment Only

Phone: 707-468-8101
Email: northbay@purepm.co

How does PURE handle property maintenance?2025-05-20T22:26:28+00:00

Our in-house maintenance department dispatches service vendors for routine maintenance. Maintenance dispatchers are on call during after-hours, weekends and holidays for maintenance emergencies.

What is the Resident Benefit Package (RBP)?2025-05-20T22:03:30+00:00

The Resident Benefit Package is a one-stop solution for residents that includes services to meet lease requirements and rewards residents. It provides convenience and peace of mind with a range of services and benefits, making the rental experience more convenient and stress-free, which increases resident loyalty.

What security deposit options does PURE provide to residents?2025-05-20T22:04:51+00:00

PURE provides two options for residents: a Traditional Security Deposit and the Security Deposit Waiver Program.

What is a Traditional Security Deposit?2025-05-20T22:06:54+00:00

A traditional security deposit is a one-time payment at move-in, held in an account during the lease term, and refunded if there’s no balance due at the end of the residency.

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