North Bay Office (707) 524-8380 | Petaluma Office (707) 762-7710 | After Hours Emergency (855) 420-7873

Multi-Family Residential Application Guidelines and Screening

We encourage and support a program in which there are no barriers to obtaining housing because of Race, Color, Religion, Sex, Handicap, Familial Status, National Origin, or Sexual Orientation. Our application and screening process fully comply with all federal, state and local laws including but not limited to Fair Housing and ADA. 

PURE Property Management acts as the agent for the property owner(s) in the leasing and management of residential properties. As such, we represent the interests of the property owner(s) in all transactions related to leasing and managing residential properties.

Thank you for your interest in Railroad Square Terraces, The Palms Apartments, El Prado Apartments, Washington St Apartments, Cambridge Square Apartments, Slater St Apartments, McBride Ln Apartments, Statewood Apartments, Dexter St Apartments, Kingwood Apartments, Santa Rosa Garden Apartments, Montecito Court, Pullman Modern Apartments, Sonoma Park Apartments, or Healdsburg Ave Apartments managed by PURE Property Management! If you have any questions concerning the application process please contact our office by email to receive the fastest response northbay-leasing@purepm.co.

Office Hours: Monday – Friday 9:00 a.m. – 5:00 p.m.

For REDUCED move-in costs, review the information below about our Security Deposit Waiver Program!

Application Instructions

Applicants or a designated representative must personally view the property (including the interior) and agree to accept the property in the documented Move-In Ready condition. No consideration will be given to cosmetic concerns raised after submission of an application.

Any misrepresentations in this application will be grounds for immediate denial of the application and/or termination of any lease agreement entered into as a result of this application.

Application Fee – $54.00 Per Adult Applicant

All individuals over the age of 18 MUST fill out a separate application if they will be living on the property.

Applications will not be considered until the applicant has filled out, e-signed, and paid for their application.

Multiple applications may be received and screened simultaneously until an applicant is approved. Applications are valid for thirty (30) days from the date submitted. If an application is approved but the property is no longer available, the approved application may be transferred to another PURE property for consideration.

An associate from the PURE Property Management leasing department may contact you for additional information during the verification process. Please respond promptly so the background verification can be completed as quickly as possible so as not to delay the approval process.

If you need assistance completing the application, you can make an appointment with a PURE team member.

It is best to complete the application once it is started. Closing the application or browser will lose the information entered and you will have to start over.

If the application is approved, the lease will be dated to start no later than 20 days after PURE’s application approval date or from the date the property is available, whichever is later.

If your application is approved and you sign a Lease to occupy the property, the first full month’s rent will be due at lease signing. If your lease does not start on the first of the month, any prorated rent amount will be applied to the second month of occupancy.

Prior to the lease start date, the resident must pay all funds due, which may include, Resident Benefit Package fee, and security deposit or a Security Deposit Waiver Program fee via the Resident Portal, or with a certified check or money order.

Applicants declare that the use of any residential property will be solely for the purposes of a personal residence by the applicants and their listed occupants.

Smoking or vaping of any kind is not permitted on the property.

There may be additional application and/or deposit requirements for properties located in a homeowner association or condominium association. Refer to the listing for applicability.

Application Criteria

Reasons your application could be immediately rejected:

  • You have been evicted by a landlord within the last 5 years.
  • You have an open bankruptcy.
  • Your identity cannot be verified. 

We use VantageScore 3.0 which was developed by the three national credit reporting companies – Experian, TransUnion, and Equifax. VantageScore 3.0 considers 6 main categories of credit data from consumer reports: Payment history, depth of credit, utilization, balances, recent credit, and available credit.

A guarantor may be allowed in cases where the applicant’s VantageScore cannot be determined and/or the applicant does not meet the income requirement. The guarantor must have a verifiable gross income of 4 times the monthly rent and have an acceptable VantageScore.

The gross monthly income of all applicants combined must be at least 2 times the monthly rent. Self-employed applicants may submit a signed previous year’s filed tax return to verify income equal to 2 times the monthly rent or show an average bank balance equal to 6 times the monthly rent.

Current residents of PURE Property Management must demonstrate a satisfactory rental payment history and provide notice to vacate in accordance with the lease agreement. An inspection is required to verify satisfactory maintenance of the property and the application is not considered complete until this is done.

Documentation Requirements

Documentation Requirements include, but are not limited to:

  • Government-issued photo identification
    • Applicants may be asked for additional forms of identification if the initial documentation provided does not match our screening records.
  • Proof of income for all applicants must be provided. Proof of income may include two (2) most recent pay stubs, Military LES, three (3) most recent bank statements, signed offer letter on company letterhead stating monthly income and start date, signed previous year’s filed tax return if self-employed, and/or other forms of income.

Pet/Animal Policy

To help ensure our residents understand our pet and animal-related policies, we require applicants with a pet or an assistance animal to complete a third-party screening through PetScreening. This process ensures we have formalized pet and animal-related policy acknowledgments and accurate pet/animal records.

PetScreening charges a fee per pet as noted on their website for a household pet screening. This is a separate charge from the rental application fee. A link will be emailed to you to complete a pet/animal application through Petscreening.com

Only pet owners will need to pay the profile renewal fee. Assistance Animal profiles renew at no cost.

There is no fee for verified assistance animals. Monthly fees for pets will range between $30 and $80 per month per pet. 

Only select properties allow pets. The following breeds are not permitted: Akita

American Bulldog, Chow, Doberman, German Shepherd, Husky / Siberian Husky, Malamute, Mastiff / Bullmastiff, PitBull / PitBull Terrier / American PitBull Terrier, Presa Canario, Rottweiler, Staffordshire Terrier / American Staffordshire Terrier, Wolf / Wolf Dog / Wolf Hybrid, and any dog that has any of the above breeds in their lineage. If a dog has a history of violent behavior it is not allowed on the property.

Assistance animals which include service animals and support animals are not considered pets and are not subject to any fees. We do require a complete and approved screening via PetScreening.com. PetScreening will request the necessary documentation to verify the assistance animal.

Lease Terms And Additional Information

Our minimum lease term is 12 months. No short-term leases are available unless the listing provides this option.

Security Deposit Options

At PURE Property Management, we offer two options for security deposits. The first option is a traditional security deposit, where a lump sum is paid at move-in and is held on account for the duration of your tenancy. If your account does not have a final balance due, then the full security deposit amount will be refunded pursuant to the lease terms. 

The second option is our Security Deposit Waiver Program. This program is offered based on eligibility. With this option, you will pay a monthly non-refundable fee for the duration of your tenancy instead of the traditional upfront deposit. No funds will be held to use towards any balance due from you on your account at the time of move out. You as the tenant will still be responsible for any charges assessed at move-out.

Resident Benefits Package

PURE Property Management Resident Benefits Package delivers savings and convenience by offering professional services to assist our residents. Applicant agrees to be enrolled and to pay the applicable cost which can range from $25.99 to $49.99 per month, dependent on selections made, payable with rent.

Your RBP may include, subject to property mechanicals or other limitations:

  • Tenant liability insurance policy
  • HVAC air filter delivery directly to your door approximately every 90 days
  • A resident rewards program that helps you earn rewards for paying your rent on time
  • Credit building to help boost your credit score with timely rent payments
  • $1M Identity Protection for all adult leaseholders
  • 24/7 online maintenance reporting
  • 24/7 Pest Abatement Program

Application Fee Disclosure:

The Application Fee pays for the following cost incurred by PURE Property Management:

Third-party services for processing the consumer reports for each applicant. – $8.00
Staff labor costs to review applications, verify income and identity, review screening results, complete our tenant screening evaluation process, and communicate with the applicant throughout the process. – $46.00
Minimum Cost to PURE Property Management $54.00

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Inquire with Us

North Bay Office

1101 College Ave Ste 140
Santa Rosa, CA 95404
(707) 524-8380
northbay@purepm.co
CA DRE #02124826